Business Training Opportunities Calendar

Investment is $565 ($100 discount if all classes are attended as scheduled; discounts for multiple attendees from one organization) This eight-part series addresses the needs of the first-line supervisor. It’s an excellent program for new supervisors, and it will challenge seasoned supervisors and mid-level managers. Topics include performance management, long- and short-range planning, discipline handling, conflict management and legal issues of management. Each session runs from 8:30 a.m. – 4:30 p.m. Class schedule appears here. · Leading January 11 · Developing 1 January 18 · Developing 2 January 25 · Controlling February 1 · Protecting February 7 · Planning February 8 · Resolving February 14 · Synthesis February 15

Investment is $120 (discounts for multiple attendees from one organization) When supervisors and employees are located far apart and frequent face-to-face communication is impractical, new sets of management skills and tools are necessary. This workshop overviews these skills and toolsto ensure a productive work environment.

Investment is $105 (discounts for multiple attendees from one organization) This is a beginning course for those who are unaccustomed to using spreadsheets or who have had very little experience with Excel 2007. You will become familiar with the Excel 2007 program screen and have a better understanding of the “ribbon.” You will review editing and formatting worksheet basics with an overview of formulas.

Investment is $100 Job Descriptions are the basis for many employment decisions. This one-day course will help participants identify the many uses for this powerful tool, as well as how to write an effective job description. This workshop is appropriate for managers or supervisors who prepare job descriptions, and is the first of two classes for classifiers-in-training.

Investment is $93 (discounts for multiple attendees from one organization) "I don't want a bunch of red tape! I just want this problem solved!" Sound familiar? If you face the public, you often face citizens with complaints. And some of these people are angry – angry enough to say things that make you angry, too. This workshop focuses on dealing successfully with the angry public and handling the stress the encounter may cause.

Investment is $77 (discounts for multiple attendees from one organization) 2.75 CLE Credits There are some basic principles and procedures that apply to all decision making, whether you are a manager trying to lead a work team or an officer in an organization trying to conduct a meeting. These principles and procedures are referred to formally as parliamentary procedure. The Professional Development Center will offer Robert's Rules of Order, one man's discussion of parliamentary procedure that has become the leading authority in most organizations today.

Investment is $105 (discounts for multiple attendees from one organization) Excel 2007’s new user interface and features will start the class off followed by an in-depth look at managing workbooks. Students will learn how to split and freeze workbook windows, hide rows, columns, worksheets and windows, and protect worksheets. This hands-on workshop will cover ·page layout, page break, and adjustments to margins and size ·functions and formulas, working with data ranges, and learning how to sort and filter data ·inserting clip art, pictures, and graphics files is also covered.

March 8 8:30 a.m. – 4:30 p.m. March 9 8:30 a.m. – noon Helena Investment is $156 (discounts for multiple attendees from one organization) Available for 10 CLE Credits This workshop will explore the ins and outs of writing rules. The content covers the entire rulemaking process, from legislative delegation to replacement pages for ARM. It includes practical exercises on style, reasonable necessity, and responding to comments.

Cost is $120 (discounts for multiple attendees from one organization) One of the biggest challenges that supervisors face comes when an employee is not performing up to expected levels. Confronting the problem can be difficult because of uncertainty, defensiveness, lack of clarity, and conflict. Failing to deal with the problem only makes it worse. This workshop explores the tools needed to recognize, analyze, and address performance problems.

Investment is $105 (discounts for multiple attendees from one organization) The class begins with a review of creating and working with charts and tables. By the end of the class, students will be familiar with · creating pivot tables · using data validation · working with data tables · consolidating data using formulas · working with basic macros

March 27 8:30 a.m. – 4:30 p.m. March 28 8:30 a.m. – 4:30 p.m. March 29 8:30 a.m. – 4:30 p.m. March 30 8:30 a.m. – noon Helena Investment is $239 (discounts for multiple attendees from one organization) Anyone who wishes to improve his or her skills in public speaking and giving presentations to groups of all sizes will benefit from this 24-hour workshop. It takes the participant through the various steps necessary to develop and present effective public presentations, including developing PowerPoint 2007 presentations. Each participant will be videotaped twice while making actual presentations.

Investment is $35 Procuring equipment and services for your agency can be a harrowing experience, if you don't have the right tools. This session covers procurement ethics, resources, levels of authority, and delegation.

Investment is $35 each class Procuring equipment and services for your agency can be a harrowing experience, if you don't have the right tools. These sessions covers procurement ethics, resources, levels of authority, and delegation.